Privacy Policy

Last updated: June 2025

At Swell – Training and Development, Lda., we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.swell.com.pt or use our services.

1. Who We Are

Swell – Training and Development, Lda.
NIF: PT514093510
Address: Rua Augusto Rosa, 79 – 4000-098 Porto Portugal
Email: hello@swell.com.pt

2. What Personal Data We Collect

  • Name, email address, and contact details (via forms)
  • Company information (when registering for training or consulting)
  • Billing information (if you purchase a course or service)
  • Technical data (IP address, browser type, operating system)
  • Usage data (pages visited, interactions, time spent)

3. How We Use Your Data

  • Provide our services (training, consulting, support)
  • Respond to your enquiries
  • Process purchases and send invoices
  • Improve our website and services
  • Send updates, newsletters or promotions (only with your consent)
  • Comply with legal obligations

4. Legal Basis for Processing

  • Consent (e.g., subscribing to newsletters)
  • Contract performance (e.g., registering for a course)
  • Legal obligations
  • Legitimate interest (e.g., to improve user experience)

5. Cookies and Analytics

We use cookies to improve website functionality and analyze traffic. Please refer to our Cookie Policy for more details.

You can manage cookie preferences via your browser or through our cookie banner.

6. Who We Share Your Data With

We do not sell your data. We may share it with:

  • Service providers (e.g., email platforms, payment processors)
  • Hosting providers
  • Public authorities, where legally required

All third-party services comply with the GDPR and act as data processors on our behalf.

7. Data Retention

We retain your personal data only for as long as necessary:

  • For service provision
  • For legal and tax obligations
  • For marketing (until you withdraw consent)

8. Your Rights Under GDPR

You have the right to:

  • Access your data
  • Rectify incorrect data
  • Request erasure
  • Restrict or object to processing
  • Port your data
  • Withdraw consent at any time

To exercise these rights, contact us at hello@swell.com.pt

9. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: privacy@swell.com.pt
Address: Swell – Training and Development, Lda.